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  • How to Contact Google.

    November
    14
    2007

    For about a week, my page rank has shown a question mark. I’m not sure why, although I do know that Google recently updated page rank across the board. Mine increased (yay!) and now disappeared (boo! not really the fault of Google though, I’m still a 6, it’s just not showing on the little icon thingie, though I got sidetracked at Google.).

    In an effort to find a support contact, I went to Google.com. I looked around. I found a support link, and clicked it. No contact form, although I thought that by clicking this cute little text at the bottom that reads “site map” I might just find what I was looking for.

    This is Google’s site map.

    Pfft….

    I just find that amusing. It’s GOOGLE. Google’s site map.

    Anyone know how to really get in touch with support at Google?

    {8 Comments}

    1
    MOM said,

    Am I missing something – or is the irony of “Page cannot be found” — by Google…. is that it??

    11.14.2007 @ 3:53 pm
    2
    Leanne said,

    YES, it’s the irony. I mean really. Page not found?!

    11.14.2007 @ 4:00 pm
    3

    If you can’t figure it out by the next time I see my next-door-neighbor’s husband, who works at Google Pittsburgh, I’ll ask him.

    That is too funny, which makes me think it could be a Google joke. They like to play those, remember!

    11.14.2007 @ 5:30 pm
    4
    June said,

    I’ve shared your pain…maybe we just have to come up with the magic word. 😆

    11.15.2007 @ 8:05 am
    5
    Anthony said,

    Hi,

    I’m an search engine geek, but I don’t really understand your problem. When I visit your site the Google Toolbar PR icon shows you’ve got a PR 6.

    There’s really no reason to worry about what your PR is. In my opinion, it’s an over-rated way of tagging sites with importance on a scale of 1 to 10.

    What you should really be worried about is your actual Google natural search rankings and the traffic associated with those rankings.

    Anyway, you’ll be able to tap into a lot of great tools (and a inroad to contacting Google) by signing up for Google Webmaster Tools: http://www.google.com/webmasters/sitemaps

    11.16.2007 @ 2:09 pm
    6
    Leanne said,

    Thanks for stopping by, Anthony! I was actually on the search for a way to contact Google when I realized that prchecker.info is having problems with their script – and when I wound up finding a 404 at Google, I was too amused to not share it. 🙂

    For my blog, I really only look at the PR, it’s my primary gallery that I study my placement with certain keywords. I have got to log into my webmaster tool account more often, I am so lax about it!! Thanks for the reminder!

    11.16.2007 @ 2:14 pm
    7
    bob said,

    Anthony is right. I attended a Search Engine Academy workshop, on optimization, where essentially the same comment about PR was made. They said if you’re a PR 5 or better, you’ve done your job. It’s not that important and nothing to worry about.

    What really counts is where you land organically on a search engines list on a search for a specific key phrase. For a free, easy to use check go to: http://tools.seobook.com/general/rank-checker/index.php

    Also, for a good place to start on improving site rankings, go to: http://www.google.com/support/webmasters/bin/answer.py?answer=34432&hl=en

    ;-D

    11.17.2007 @ 12:07 am
    8
    Bob said,

    Here’s an easier/quicker link to google’s improve page rank explanation page.

    http://www.google.com/technology/index.html

    FYI – I corrected my e-mail issue, it was a typo, sorry for any inconvenience.

    11.19.2007 @ 4:02 pm

    Sorry, comments are now closed.


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